Frequently asked questions
GENERAL
Yes, Stackable’s blocks are compatible with any theme or plugin. Our blocks blend with the theme you’re using. Also, you can use Stackable blocks alongside other block libraries. If you find any plugin conflicts, do not hesitate to contact us.
No, Stackable Premium is not a subscription service. You can enjoy lifetime use of the Premium features (even after your license expires), but access to Premium updates and one-on-one support will only be available if you have an active license. You will need to renew your license to continue getting updates and support after your annual license expires.
Lifetime use means that you can use our premium features even if your license key has already expired.
Of course, you can use your license key for websites you created for clients.
We accept all major credit cards including Visa, Mastercard, American Express, as well as PayPal payments.
Yes, you may upgrade your plan any time with a prorated price.
All our support is done via one-on-one emails. We will gladly help you with troubleshooting plugin bugs, conflicts and help you out in using Stackable. We do not however, offer design or customization requests.
Yes, we have a 14-day satisfaction guarantee. If within 14 days of purchase, you are unhappy with Stackable Premium or have an issue that we are unable to resolve, we’ll happily consider offering a 100% refund of your money.
LICENSE
Everything would still work as usual, you will still be able to use all our premium features. You will just not get new premium updates and support.
The annual renewal just covers further premium updates and email support.
Sure. You can transfer your license key by first deactivating it from your site, then installing the premium version and activating your license key in your other site.
Nope, development environments like localhost or .dev domains do not count as site activations. If you’re a developer, feel free to use your license key during development.
